Wifi/Cable SPECTRUM is our Wifi/Cable provider--Parkwood participates in a bulk billed service agreement with Spectrum wherein the Co-op pays for all 400 residents and bills $70/month to each resident in their maintenance bill. Residents can get additional channels/services by calling Spectrum directly. You will be billed accordingly, directly from Spectrum.
Extermination services-Parkwood exterminates the premises twice a month on Thursdays- Common areas (inside hallways/basements/crawl spaces) are treated.
PLEASE NOTE THAT INSIDE APARTMENTS IS THE SHAREHOLDER'S RESPONSIBILTY.
Laundry rooms are open 8 am-9 pm, 7 days a week. (Closed during inclement weather for safety reasons) There are 3 on site laundry rooms: 71 Road, 71 Avenue and Little Neck Parkway. Laundry machine smart cards can be purchased in the laundry room.
Maintenance Staff hours are 8 am-4:30 pm (7 days a week). During the Winter/heating season we have staff from 4:00 PM-Midnight. All routine repairs should be reported to maintenance @718-343-7822 Monday-Friday 8-3pm. Weekends, evenings and holidays we have minimal staff coverage for EMERGENCIES only.
Maintenance Payments are due the 1st of the month with a 10 day grace period. Payments can be mailed to the address on the envelope or pay on line through the options on www.metromanagementdev.com. Payments will NO LONGER be accepted at the on site office. Escalating monthly late charges start at $25 and increases in $10 increments each month.
Roofs- Roof repairs are conducted on an emergency and need basis. The company assesses and schedules accordingly. Weather plays a big part in scheduling and often Maintenance has very little warning when the roofers are coming to Parkwood. We advise anyone storing items in their attics to protect them with a tarp as you will get debris in the attic if your roof is being worked on.
STAR Program: NYC Dept of Finance offers a tax benefit to resident shareholders enrolled in STAR. If you have NOT already applied for benefits, you may do so by visiting: https://www.tax.ny.gov/star or call 518-457-2036.
Windows- Most window issues can be repaired/resolved by our experienced maintenance staff. If you’re experiencing a problem, please call the office at 718-343-7822 for an appointment.